List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
ELEMENTS | PERFORMANCE CRITERIA |
Elements describe the essential outcomes | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Establish and maintain a framework for health, safety and security. | 1.1.Access and interpret key legislative documents to ensure work health and safety systems comply with regulatory requirements. 1.2.Design, in consultation with workers, a work health and safety management system to suit characteristics and needs of the personal services business. 1.3.Identify and provide adequate financial and human resources to address work health and safety management practices. 1.4.Develop and clearly articulate work health and safety policies and procedures in a style readily understood by workers. 1.5.Establish and maintain a system for work health and safety record keeping. 1.6.Establish and maintain systems to communicate work health and safety information to workers. |
2. Establish and maintain consultation arrangements to manage health, safety and security. | 2.1.Establish and maintain appropriate consultative processes to suit characteristics and needs of the personal services business. 2.2.Plan for and ensure that consultation is conducted at times designated by law. 2.3.Resolve issues raised through consultation. 2.4.Provide workers with information on the outcomes of consultation. |
3. Establish and maintain practices for identifying hazards, and assessing and controlling risks. | 3.1.Develop or access hazard identification and risk assessment documents incorporating risk assessment criteria. 3.2.Plan for and ensure systematic hazard identification at times designated by law. 3.3.Develop procedures for ongoing identification of types of hazards designated by law. 3.4.Develop procedures for assessment and control of risks associated with identified hazards. 3.5.Nominate roles and responsibilities of workers for hazard identification, risk assessment and risk control within procedures. 3.6.Take a lead role in controlling risks, including implementing interim or emergency solutions. 3.7.Manage responses to incidents and accidents and follow legal requirements for notifying and cooperating with work health and safety regulators. |
4. Establish and maintain safe systems of work. | 4.1.Develop standard operating procedures for working safely, in line with key operational functions of the personal services business. 4.2.Establish and maintain security procedures to ensure the health and safety of workers. 4.3.Establish and maintain emergency evacuation plans and procedures. |
5. Establish and maintain systems to provide workers with information, training and instruction. | 5.1.Consult with workers to develop and implement a plan for work health and safety training requirements. 5.2.Establish and implement induction systems to inform workers about organisational work health and safety practices. 5.3.Make all current work health and safety information readily accessible to workers. 5.4.Provide training in work functions and safe use of equipment required to fulfil those functions. 5.5.Articulate reporting structures in key organisational documents so workers know from whom they must take safety instructions and directions. |
6. Evaluate organisational health, safety and security system. | 6.1.Assess and maintain ongoing compliance with work health and safety law. 6.2.Consult with workers to elicit feedback on work health and safety policies, procedures and practices. 6.3.Assess effectiveness of work health and safety management practices. 6.4.Develop, implement, document and communicate improvements and changes to work health and safety system. |
Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:
develop a comprehensive written work health and safety system tailored to the characteristics and needs of a personal services business; this must include:
a consultation strategy outlining chosen consultation methods and how these will be implemented
a WHS induction program and checklist
a basic training plan outlining work health and safety training requirements
WHS documents:
an overarching organisational work health and safety policy
procedures, as outlined below
hazard identification and reporting tools
risk assessment and control tools based on the hierarchy of control method
emergency evacuation plan
dangerous incident reports
accident and injury reports
develop these specific procedures as part of the above written system:
security
safe handling and storage of hazardous substances
safe manual handling
hazard reporting
risk assessment
reporting of dangerous incidents
reporting of accidents and injuries
reporting of notifiable incidents to work health and safety authority
three standard operating procedures for working safely, in line with key operational functions of the personal services business.
Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:
the structure, characteristics and needs of the personal services business
objectives, components and comprehensive details of relevant state or territory work health and safety (WHS) or occupational health and safety (OHS) law to include:
actions that must be taken for legal compliance
employer responsibilities to provide a safe workplace (employer is also known as a person conducting a business or undertaking – PCBU)
employer responsibilities to provide adequate facilities for the welfare or workers
employer responsibilities to provide adequate first aid arrangements
requirement to consult, designated times for consultation and acceptable consultation mechanisms
the potential to use work health and safety representatives and committees, and their roles and responsibilities
designated times for hazard identification and categories of hazards that must be identified
acceptable mechanisms for hazard identification, risk assessment and risk control including the hierarchy of controls
requirements for record keeping and acceptable record keeping mechanisms
requirement to provide information, training and instruction
worker responsibility to ensure safety of self, other workers and other people in the workplace
worker responsibility to participate in work health and safety practices
objectives, components and comprehensive details of work health and safety codes of practice developed by regulatory bodies
ramifications, at a business level, of failure to observe WHS or OHS law
methods of receiving updated information on WHS or OHS law and codes of practice
components of work health and safety management systems
a range of potential methods used to:
conduct consultation when developing policies and procedures
communicate work health and safety policies, procedures and safe working practices
conduct ongoing work health and safety consultation
evaluate the effectiveness of work health and safety management practices
a range of formats for and inclusions of:
policies
procedures
training plans
hazard identification and reporting tools
risk assessment and control tools based on the hierarchy of control method
emergency evacuation plans
dangerous incident reports
accident and injury reports
work health and safety record keeping systems
industry practices and organisational procedures for:
client comfort, safety and hygiene with particular emphasis on:
using gowns to protect client clothes
monitoring client comfort
preventing cross-transmission of infection between customers
work health, safety and hygiene practices, with particular emphasis on:
using correct posture and adjusting height of client chair to avoid fatigue and injury
using correct techniques to hold, grip and manipulate cutting tools and equipment to avoid fatigue and injury
preventing cross-transmission of infection during customer contact
minimising product wastage
waste disposal with particular emphasis on environmentally sound disposal methods for hair and product waste.
Assessment must ensure use of:
computers, printers and general software programs used to produce system documents
the relevant state or territory WHS or OHS legislation
current plain English regulatory documents distributed by the local work health and safety government regulator
current plain English codes of practice distributed by the local work health and safety government regulator
template WHS documents:
policies
procedures
training plans
hazard identification and reporting tools
risk assessment and control tools based on the hierarchy of control method
emergency evacuation plans
dangerous incident reports
accident and injury reports
notifiable incident reports.
Assessors must satisfy the Standards for Registered Training Organisation’s requirements for assessors.